We booked Gavin, before venue was booked. He remembered us when he saw us at another fair before we booked him which was nice, he has that personal touch - it's like seeing a family member you haven't seen for a while, he puts his arms round you and wants to catch up over a cuppa and not just on wedding planning, on you both individually & as couple. He becomes friend, finding out your likes & dislikes. He's there to capture the day but we forgot that he just blender in & we were totally at ease