Grosvenor Pulford Hotel and Spa

Emma is a huge asset to your team. She was wonderful. She understands that the little things are just as important as the big things. Cannot fault Alastair! Excellent feedback from the guests in relation to food. Staff were friendly and helpful. Aaron on the bar was great fun and hard working. We can't thank you enough. All our expectations were surpassed. You have a great team of staff who couldn't do enough. Please don't change!

Emma , you have been amazing from the minute we booked until the day isn't self , you did what ever i asked and more , Alistair, was amazing and helped so much, came up in morning to check I was ok and what I needed to do and what time he was comin for me , Aaron , behind the bar for the day he was lovely,he was lovely with everyone very polite as well , he came up to me and Lee at the end of the night asking was everything ok and anything else he could do , Ben , the young lad that took over at the night time , he was lovely , he made sure everything was spot on at the night when he took over , he even found the cake stand in the morning for me , or the afternoon when he came in , And Rosemary for finding all the things that was left in 2 rooms , which was Lee's brothers and sisters things ha-ha I can't thank you enough Emma I really can't !!! All the staff was amazing , rooms amazing , every room was amazing clean and lovely!!! Food was amazing on the Thursday and the wedding day , We couldn't ask for more of any of you , We will be definitely coming back for our 1 year anniversary!

Emma , you have been amazing from the minute we booked until the day isn't self , you did what ever i asked and more , Alistair, was amazing and helped so much, came up in morning to check I was ok and what I needed to do and what time he was comin for me , Aaron , behind the bar for the day he was lovely,he was lovely with everyone very polite as well , he came up to me and Lee at the end of the night asking was everything ok and anything else he could do , Ben , the young lad that took over at the night time , he was lovely , he made sure everything was spot on at the night when he took over , he even found the cake stand in the morning for me , or the afternoon when he came in , And Rosemary for finding all the things that was left in 2 rooms , which was Lee's brothers and sisters things ha-ha I can't thank you enough Emma I really can't !!! All the staff was amazing , rooms amazing , every room was amazing clean and lovely!!! Food was amazing on the Thursday and the wedding day , We couldn't ask for more of any of you , We will be definitely coming back for our 1 year anniversary!

Emma , you have been amazing from the minute we booked until the day isn't self , you did what ever i asked and more , Alistair, was amazing and helped so much, came up in morning to check I was ok and what I needed to do and what time he was comin for me , Aaron , behind the bar for the day he was lovely,he was lovely with everyone very polite as well , he came up to me and Lee at the end of the night asking was everything ok and anything else he could do , Ben , the young lad that took over at the night time , he was lovely , he made sure everything was spot on at the night when he took over , he even found the cake stand in the morning for me , or the afternoon when he came in , And Rosemary for finding all the things that was left in 2 rooms , which was Lee's brothers and sisters things ha-ha I can't thank you enough Emma I really can't !!! All the staff was amazing , rooms amazing , every room was amazing clean and lovely!!! Food was amazing on the Thursday and the wedding day , We couldn't ask for more of any of you , We will be definitely coming back for our 1 year anniversary!

Emma was very friendly from the first meeting. Nothing was too much bother and we have felt our wedding was in safe hands! Could not fault Alistair at all his professionalism and organisation was impeccable. He was so friendly the whole day ran like clockwork. I was absolutely speechless when I first walked into the function suit. It was simply perfect. More than we could ever have imagined and asked for. Amazing venue with amazing staff. We cannot wait to come back and visit again. That you for making our wedding day simply amazing and a day we will never forget!

Emma was very friendly from the first meeting. Nothing was too much bother and we have felt our wedding was in safe hands! Could not fault Alistair at all his professionalism and organisation was impeccable. He was so friendly the whole day ran like clockwork. I was absolutely speechless when I first walked into the function suit. It was simply perfect. More than we could ever have imagined and asked for. Amazing venue with amazing staff. We cannot wait to come back and visit again. That you for making our wedding day simply amazing and a day we will never forget!